Date of Award


Culminating Project Type


Degree Name

College Counseling and Student Development: M.S.


Community Psychology, Counseling and Family Therapy


School of Health and Human Services

First Advisor

Seth Christman

Second Advisor

Susan Dowds

Third Advisor

Samara Gaitan

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

Keywords and Subject Headings

Undocumented, DACA, Dreamers, Students, Higher Education, Student Affairs


While empirical studies have focused on the struggles and barriers that Dreamers have faced in their pursuit for higher education, there is a lack of research examining how effective services provided by post-secondary institutions are for Dreamers. This study examined the effectiveness of higher education services for Dreamers using a mixed-method design to support the idea that current services provided by Augsburg University are not effective for Dreamers and that there is a need to improve or cater services to accommodate Dreamers attending the institution. The study included a total of 16 self-identified Latinx, undergraduate students who are non-citizens of the United States; 15 of which are students at Augsburg University located in Minneapolis, Minnesota and one of which attended 2 community colleges located in Minneapolis, Minnesota. Among the 16 participants, 6 immigration statuses emerged from the quantitative responses collected with additional findings indicating that 8 of 10 services were found to be effective for Dreamers. Determining effectiveness of services was rated on a Likert scale of 1 to 5 where a rating of 1 meant that the service was not at all effective and a rating of 5 meant that the service was very effective for the student. Academic accommodations received the highest rating of M=4.08 with the least effective service being academic and test preparation having received an average rating of M=2.50. Qualitative responses allowed Dreamers to express why certain services failed to meet their needs as well as the need for additional support from institutional agents, accessibility to services, and the need for more adequate resources from certain services that are already offered. Limitations and implications for future research and for higher education administrators are discussed.



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