The Repository @ St. Cloud State

Open Access Knowledge and Scholarship

Date of Award


Culminating Project Type

Starred Paper

Degree Name

Engineering: M.E.M


Mechanical and Manufacturing Engineering


College of Science and Engineering

First Advisor

Dr. Hiral Shah

Second Advisor

Dr. Ben Baliga

Third Advisor

Balasubrahmanian Kasi

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.


Asurion is an independent company based in Nashville, Tennessee provides device protection and support services for smartphones, tablets, and consumer electronics etc. Asurion is serving its 280 million customers by having its Contact Center application and Web application in place. Reducing the data redundancy by merging both the systems into a single system thereby increasing the application performance is all about Horizon System.



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