Culminating Project Title
Date of Award
Culminating Project Type
Rehabilitation Counseling: M.S.
Community Psychology, Counseling and Family Therapy
School of Health and Human Services
Amy Hebert Knopf
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
Keywords and Subject Headings
mental health, counseling, satisfaction of mental health services, mental health specialists, quality of services, primary care doctors
This study utilized a quantitative design, including a cross sectional survey that examined the perceived quality of mental health services. This study examined the clients’ level of satisfaction for received mental health services. A survey using a Likert scale was given to participants for this study. The inclusion criteria included: at least one mental health diagnosis, and at least 18 years of age. The questions in this survey were related to the level of satisfaction for participants who are currently receiving mental health services. The number of participants was 72. Each participant completed the informed consent electronically, as well as disclosed their mental health diagnosis in the first part of the survey. The purpose of this study was to compare clients’ level of satisfaction who are receiving mental health services among various contexts. Specifically, data was examined by investigating those who attend a mental health clinic and receive services from a mental health specialist versus those who attend a medical clinic and receive services from a primary care provider for mental health services.
Keywords: mental health, quality of services. mental health specialists, primary care providers
Trokey, Erica C., "Satisfaction of Mental Health Services" (2017). Culminating Projects in Community Psychology, Counseling and Family Therapy. 40.