The Repository @ St. Cloud State

Open Access Knowledge and Scholarship

Date of Award


Culminating Project Type

Starred Paper

Degree Name

Information Assurance: M.S.


Information Assurance and Information Systems


Herberger School of Business

First Advisor

Susantha Herath

Second Advisor

Dennis Guster

Third Advisor

Nimantha Manamperi

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

Keywords and Subject Headings

Business Continuity Management Holistic Framework


In the last few years, different events have made organizations aware of the importance of Business Continuity Management (BCM). When first developed, BCM implementation used a traditional approach. Academically, some authors have provided frameworks for BCM implementation. However, these frameworks do not contemplate all the dimensions necessary for a holistic BCM implementation. Furthermore, globally organizations have made efforts to standardize the implementation process which resulted in the standard ISO 22301. However, standards provide only what is required for an implementation and not how to achieve this. This paper introduces the reader to BCM, the importance of BCM, and its evolution. Additionally, proposes a guide for the implementation of a holistic framework for BCM. This study applies a qualitative approach. As part of the research, a case study was performed. To gather the information, interviews were conducted. The purpose of the case study is to evaluate the BCM current state in a Latin American financial institution. Finally, an analysis of the BCM legal framework in Panama is provided.

Keywords: Business Continuity Management (BCM), resilience, holistic, implementation, frameworks, standards