Date of Award

5-2017

Culminating Project Type

Thesis

Degree Name

Industrial/Organizational Psychology: M.S.

Department

Psychology

College

College of Liberal Arts

First Advisor

Jody Illies

Second Advisor

John Kulas

Third Advisor

Barry Kirchoff

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

Keywords and Subject Headings

OCB, TMX, LMX, Workplace Friendship

Abstract

This study sought to explore the effect of interpersonal factors such as workplace friendship, team-member exchange (TMX), and leader-member exchange (LMX) on organizational citizenship behavior (OCB). Results from a sample of 325 participants recruited through Amazon’s Mechanical Turk showed that—contrary to expectations—LMX and TMX were associated more strongly to OCB towards the organization than to OCB toward individuals. Results also supported the predictive effect of workplace friendship on TMX, and also the predictive effect of LMX on workplace friendship. Finally, the findings indicated that TMX fully mediated the relation between workplace friendship and OCB, while workplace friendship only partially mediated the relation between LMX and TMX. Theoretical implications and limitations of the results, as well as directions for future research are discussed.

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.